While investment in digital business solutions continues to increase, employees remain the lifeblood of every enterprise. This article from Forbes covers key ways AI and analytics help organizations hire the right people and train them for success. Read More...
Digital transformation enabled businesses to obtain data from places they never thought possible and to monitor every aspect of customer interactions to gain a holistic view of their customers. Companies soon realized, though, that an overabundance of unstructured data was not only wasteful, but could also become counter-productive, and that some automation was needed to identify the data that could be acted upon to generate real value. However,...