TechTonic Times

Security I Networking I Storage I IT Staffing I Managed Services

HP uses AI to transform its customer support experience

HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI...

Why HPE for SAP HANA

This infographic depicts how HPE's expertise, infrastructure, and services make it the best systems provider for businesses running SAP HANA. For more information on running SAP HANA on HPE systems, please contact Abrahams Consulting LLC. View: Why HPE for SAP HANA

Samsung Chromebook Plus Series

In this solution brief, you will learn about the Samsung Chromebook Plus, an incredible new device with the kind of flexibility that makes it ideal for classroom and educational settings. If you would like to learn more, please reach out to Abrahams Consulting LLC today. View: Samsung Chromebook Plus Series