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Buffalo Moves Critical City 311 Call Center Home Amid Pandemic Closure

This case study describes how, during the COVID-19 pandemic, the City of Buffalo redeployed its call center as a remote solution in just 2 days using Cisco call center solutions. For more information about Cisco call center solutions, please contact Abrahams Consulting LLC.

View: Buffalo Moves Critical City 311 Call Center Home Amid Pandemic Closure