Cisco Webex Contact Center

Optimize the performance of your contact center! Read this solution brief, brought to you by Abrahams Consulting LLC, to learn how @CiscoSMB Webex can improve the performance of your contact center—plus make it more agile and CX-focused. It does this thanks to an innovative set of capabilities, including outbound campaigns, native cloud, omnichannel, predictive analytics-based routing, agent and expert collaboration, business application integrations, 360-degree customer journey analytics, and a comprehensive WFH suite in a unified environment.

Continue ReadingCisco Webex Contact Center

Do More Faster with Intel Optane Persistent Memory and HPE Servers

Did you know that virtualization performance often is limited by memory, not CPU? @Intel #Optane Persistent Memory delivers up to 4x the capacity of traditional DRAM. Watch this video simulation of how @HPE_Compute #Gen10 servers with Optane memory maximize VM performance while reducing IT costs. A strong fit for #AI and #bigdata applications. Brought to you by Abrahams Consulting LLC.

Continue ReadingDo More Faster with Intel Optane Persistent Memory and HPE Servers

Diving into Smart Water

Our world revolves around water, but the natural replenishment cycle has been disrupted. To improve water quality, shorten disaster response, extend the life of water infrastructure, and lower capital costs, @Cisco's smart water solutions provide advanced metering, condition-based monitoring, quality monitoring and more. View this infographic about water-related challenges and innovative responses, then learn more from Abrahams Consulting LLC.

Continue ReadingDiving into Smart Water

Senegal’s top telco adopts Red Hat Ansible Automation Platform and Red Hat OpenShift

When Senegal's leading #telecommunications service provider, Orange Sonatel, needed more speed in service delivery, it turned to RedHat OpenShift and the #RedHatAnsible Automation Platform. Read the case study to learn how the telco delivers new services to customers across Africa within weeks. Contact us to learn how Abrahams Consulting LLC can help your company drive similar results.

Continue ReadingSenegal’s top telco adopts Red Hat Ansible Automation Platform and Red Hat OpenShift