Generative AI in Microsoft’s Customer Service and Support: Learnings from Microsoft’s successful deployment of Copilot to Customer Service and Support (CSS)

Microsoft doesn't just sell AI — it uses it in-house. In fact, its customer service and support team was among the first to use Microsoft Copilot for Dynamics 365. Download your complimentary copy of this whitepaper to learn about the impressive results and the set of best practices the team discovered. DM Abrahams Consulting LLC and let's put those best practices to work in your organization.

Continue ReadingGenerative AI in Microsoft’s Customer Service and Support: Learnings from Microsoft’s successful deployment of Copilot to Customer Service and Support (CSS)

HPE Superdome Flex 280: Your As-a-Service Building Block for Digital Transformation

Accelerate digital transformation with the as-a-service #HPE Superdome Flex 280! It offers the flexibility, scalability, and reliability you need. Check it out in this infographic. If you have questions about this solution, reach out to Abrahams Consulting LLC. 🤝

Continue ReadingHPE Superdome Flex 280: Your As-a-Service Building Block for Digital Transformation

Cisco DNA Center

Simplify management and streamline network operations with #Cisco DNA Center! 🙌 You can enable secure access from anywhere and deliver better performance—while simplifying network management. Review this solution brief to learn about the advantages. Contact Abrahams Consulting LLC to find out what Cisco DNA Center can do for your network.

Continue ReadingCisco DNA Center

The Cloud Operating Model: Advancing Capabilities and Control Across the Digital Infrastructure

IDC Report—The Cloud Operating Model: Advancing Capabilities and Control Across Infrastructure. This report, sponsored by #Cisco, shows the advantages of the cloud operating model. 🤔 According to the IDC, this model is increasingly proven to be among the most efficient and effective options when applied across the entire digital infrastructure. To learn more, contact Abrahams Consulting LLC.

Continue ReadingThe Cloud Operating Model: Advancing Capabilities and Control Across the Digital Infrastructure

Microsoft Security With Lenovo

As the trend toward working from home continues, keeping your employees (and your data!) safe when they are online is becoming more and more challenging. The unique partnership of @Lenovo and @Microsoft combines hardware powered by ThinkShield with Microsoft. This is designed to always protect your workforce no matter where they are or which of your systems they are accessing. With a simple and efficient cloud-based system providing multifactor authentication and conditional access, you can rest assured that your team can access your systems whenever they need without risking data security. Find out more today by contacting Abrahams Consulting LLC.

Continue ReadingMicrosoft Security With Lenovo