Generative AI in Microsoft’s Customer Service and Support: Learnings from Microsoft’s successful deployment of Copilot to Customer Service and Support (CSS)

Discover how @Copilot in Dynamics 365 Customer Service helped agents experience a 9% faster First Response rate, a 12-16% decrease in Average Handle Time, and an overall increase in case resolutions without peer assistance. DM us when you are ready to create a more secure and efficient remote work environment with Copilot.

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Hybrid Work Maturity Model: Executive Study

Get hybrid-ready with this hybrid work maturity model from #Cisco! 💡 Check out this document for insights that will help you get ready for hybrid work. If you have questions or if you need Cisco solutions that will help you make hybrid work a reality for your organization, reach out to Abrahams Consulting LLC.

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Passwordless—The Future of Authentication

Secure your employees, devices, network—and the cloud with #Cisco. 🔐 Check out this white paper to discover how Cisco is working toward a passwordless future. It's all about striking a balance between usability and secure authentication via biometrics, security keys, and more. For additional details, get in touch with Abrahams Consulting LLC.

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Lenovo ThinkSystem Tower Servers

Introducing #Lenovo ThinkSystem tower servers: Powerful servers for demanding workloads! đŸ’Ș Check out this solution brief for details on available models. Each delivers industry-leading reliability and security, plus flexible open architecture and highly versatile storage. If you'd like to learn more, contact Abrahams Consulting LLC.

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